The Jephson Hotel; BW Signature Collection, Leamington Spa

This hotel was a bit disappointing, with a rundown appearance and issues in the rooms. The staff, however, were friendly and helpful. The dining options varied in quality, and while the breakfast had potential, it wasn't quite up to par. The location provided easy access to the town, which was a positive aspect amidst the shortcomings.

I chose this hotel for its convenient location near the NEC, which was just a short drive away. The rooms were recently refurbished and clean, although there were some minor issues. The staff were friendly and attentive, making my stay comfortable. However, the breakfast experience was a bit lacking, with some food options running out and not being restocked promptly.

I had mixed feelings about my stay. On one hand, the staff was friendly and the room was clean, which I appreciated. However, the dining options didn't meet my expectations, and I had issues with my booking that left me disappointed. Overall, the experience was lacking in a few key areas, especially for a hotel that seems to aim for a spa-like ambiance.

My recent stay at the hotel was quite disappointing overall. While the staff's friendliness was a bright spot, the rooms were inadequately maintained and felt old. The dining options left a lot to be desired, especially breakfast which was poorly presented. It's a shame because the potential is there, but the hotel's current condition overshadows it.

The Jephson Hotel offers a good balance between clean, accessible rooms and friendly service, especially for those in need of accommodations for disabilities. Its location is perfect for exploring Leamington Spa, though the breakfast options left something to be desired. Overall, it's a solid choice, albeit with some areas needing improvement, particularly in the dining department.